The obligation of DKR Group, Warrantor, is limited to replacement or refund ONLY as provided herein.  There are no other warranties either expressed or implied, and the implied warranties of merchantability or fitness for a particular purpose are limited to the same duration as the limited warranty provided herein.  Warrantor shall not be liable for any incidental or consequential damages including but not necessarily limited to losses caused by delay in the installation of any warrantor's product, or for the transportation or any other charge incurred in the repair or replacement of a defective item, or removal or use of this merchandise unless specifically provided so herein, or specifically provided for in an accompanying document.  DKR Group accepts no responsibility for any consequences resulting from installation on vehicles operating beyond Canadian or US Karting Regulations.

DKR Group is not responsible or liable for labor fees associated with the installation, removal, modification, painting, or repair of any product purchased regardless of the circumstances. DKR Group is not responsible for any damage or discoloration incurred in relation to chemical products being used including cleaners, waxes, polishes, paints, etc.

There is no guarantee on moving parts such as engines, transmissions, rear ends, steering gears, water pumps, distributors, wiper motors.  If any product is modified, altered, painted, installed or disassembled in any way without our expressed written permission, the item is non-returnable.

Unless specified, all products are warranted to be free of defects in workmanship and materials for a period of 60 days from the invoice date.  Customer is responsible for shipping all items covered by this warranty.  Electrical items are covered by a 30 day EXCHANGE ONLY WARRANTY.   No refunds on electrical items.

MANUFACTURER & PRODUCT SPECIFIC RETURN INFORMATION

In an effort to provide a great customer experience, we accept returns on almost all of the products that we sell. There are however, a few exceptions that are outlined below.  Most of these policies are instituted by the manufacturer, and there are no exceptions.  If you do not agree to these policies, please contact us as soon as possible to cancel these items off of your order.  

Rev Performance Materials

The Game Changer Tire Machine

Tidalwave 

NOTICE: We try to ship your items as quickly as possible. Please allow 12-14 business days to receive your item/s after your order is placed. 

If you need your item/s sooner, please contact us and we will do our best to get it for you​.

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

By using our site you are agreeing to comply with and be bound by the following terms of use.

(i) You agree to the terms and conditions outlined in this 'Terms and Conditions of Use Agreement' with respect to our site. This Agreement constitutes the entire and only agreement between DKR Group and you, and supersedes all prior agreements, representations, warranties and understandings with respect to the site, the content, products or services provided by or through the site, and the subject matter of this agreement.

This agreement may be amended by us at any time without specific notice to you. 

(ii) The content, organization, graphics, design, compilation, digital conversion, and other matters related to the site are protected under applicable copyrights, trademarks, registered trademarks and other proprietary rights. The copying, redistribution, use or publication of any such matters or any part of the site is strictly prohibited. 

(iii) By creating a profile/account, you confirm that the information provided on the form is true and that you agree to abide by the Terms and Conditions of use of this site. Please note that your profile can be cancelled without notice if it is determined that false or misleading information has been provided, the Terms and Conditions of use have been violated, or other abuses have occurred as determined by DKR Group in its sole discretion. 

(iv) The viewing, printing or downloading of any content, graphic, form or document from the site grants you only a limited, nonexclusive license for use solely by you for your own personal use and not for republication, distribution, sublicense, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use and is not for resale or redistribution.

(v) We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the site, including this agreement, without further notice to users of the site.

(vi) You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this agreement or use of the site.

(vii) Your right to use this site is not transferable. Any password or right given to you to obtain information or documents is not transferable and may only be used by you.

(viii)  NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.

(ix) All responsibility or liability for any damages caused by viruses contained within the electronic file containing any form or document is disclaimed.

WE WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF, OR INABILITY TO USE OUR SITE.

Our maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods, services or information.

(x)  We reserve the right to the use all information provided by you in any manner, consistent with our Privacy Policy.

(xi) We allow access to or advertise third-party merchant sites ("Merchants") from which you may purchase or otherwise obtain certain goods or services. You understand that we do not operate or control the products or services offered by other Merchants.

Merchants are responsible for all aspects of their order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and Merchants.

YOU AGREE THAT USE OF SUCH MERCHANTS IS AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE, INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, OR MERCHANTABILITY, AND UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO THE DKR GROUP SITE.

(xii)  All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on such sites. We are not responsible for information provided by you to any Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.

(xiii) Our Privacy Policy may change from time to time and is a part of this agreement. Your privacy is important to us and we will continue to maintain the high standards we have set to protect that. At no time do we share or sell your personal information to any third party.

(xiv) You represent and warrant that if you are purchasing something from us or from our Merchants that:

(i) any credit card information you supply is true, correct and complete,

(ii) charges incurred by you will be honored by your credit card company, and

(iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.

(xv) Our site may contain links to other websites. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on our site does not imply approval or endorsement of the linked website by us. If you decide to leave our site and access these third-party sites, you do so at your own risk.

(xvi) If a customer requests cancellation of an order after the order has been shipped, DKR Group reserves the right to charge a restocking fee of up to 30% of the value of the goods, deducted from the resultant refund or credit.

(xvii) DKR Group reserves the right to cancel any orders due to pricing errors on any products.

• Manufacturers may use different designs than original equipment (to reduce cost, improve performance, fit additional applications, etc.) so the part you received may look different than your original. Sometimes manufacturers make minor changes without changing the part number so the part may look slightly different than the picture in our catalog, but the fit and function should be the same.  If the difference is beyond cosmetic and the part will not work for your vehicle, report the problem below.  
• Don't try to alter it or force it to fit.  This will void your return.   Do not send back the part at your cost.  You will not be reimbursed for your shipping costs, and the package will be treated as a return for refund, and you will only be refunded for the cost of the returned item.

Your order may arrive in separate boxes.  

Verify you have received all of your packages by reviewing the information on your packing lists.  Ensure that no items are on backorder.  Open all of your packages and inspect each part. Sometimes small parts can be taped inside the box, or put them inside other product boxes.  

If you still cannot find the part, please contact us immediately. 

To help us determine the cause of the damage and tell us how you would like to proceed, report the problem to us as soon as possible.